Hospitality: Hospitality Management - Level I

Business Division
Certificate E1332

The Hospitality: Hospitality Management - Level I Certificate prepares students for entry-level positions in the hospitality industry. Students receive training in dining room service management and lodging operations. Students who successfully complete the requirements for this certificate will also be required to complete a minimum of 60 non-paid or 75 paid hours of work experience in the hospitality industry.

Required Courses

HRM 51Introduction to Hospitality 3
HRM 53Dining Room Service Management 3
HRM 70Introduction to Lodging 3
HRM 91Hospitality Work Experience 1
Total Units10

Program Learning Outcomes:

Upon successful completion of this program, a student will be able to:

  • Utilize acquired classroom knowledge and skills to explore job opportunities in the hospitality industry and develop a career portfolio.
  • Differentiate between the various styles of service including: American (Pre-plated), English (Family), Russian (Platter), French (Gueridon).
  • Identify staffing needs for a hotel Front Desk based on occupancy, level of activity, and budget constraints.
  • Establish room rates based on desired profits using the Hubbart formula.

    Review Student Learning Outcomes (SLOs) for this program.
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