Hospitality: Hospitality Management - Level II

Business Division
Certificate L1325

The Hospitality Management - Level II Certificate prepares students for mid-level or Manager-In-Training positions in the hospitality industry. Students gain practical and management training in: dining room service management, supervision, financial accounting, lodging management, and hospitality law. Students who successfully complete the requirements for this certificate will also be required to complete a minimum of 60 non-paid or 75 paid hours of work experience in the hospitality industry.

Required Courses

Completion of the Hospitality: Hospitality Management - Level I coursework10
Completion of the Hospitality: Hospitality Management - Level II coursework9
Total Units19
Hospitality: Hospitality Management - Level I Coursework
HRM 51Introduction to Hospitality3
HRM 53Dining Room Service Management3
HRM 70Introduction to Lodging3
HRM 91Hospitality Work Experience1
Total Units10
Hospitality: Hospitality Management - Level II Coursework
HRM 56Hospitality Supervision3
HRM 64Hospitality Financial Accounting3
HRM 66Hospitality Law3
Total Units9

 Guided Pathway of Study

Program Learning Outcomes:

Upon successful completion of this program, a student will be able to:

  • Utilize acquired classroom knowledge and skills to explore job opportunities in the hospitality industry and develop a career portfolio.
  • Differentiate between the various styles of service including: American (Pre-plated), English (Family), Russian (Platter), French (Gueridon).
  • Identify staffing needs for a hotel Front Desk based on occupancy, level of activity, and budget constraints.
  • Establish room rates based on desired profits using the Hubbart formula.
  • Conduct an employee: interview, performance evaluation, and apply effective discipline techniques.
  • Develop an Income (P&L) Statement for a hospitality operation.              
  • Analyze a civil case related to the hospitality industry and determine the facts, elements of negligence, possible consequences and outcomes.

    Review Student Learning Outcomes (SLOs) for this program.
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