VOC TCH60 Customer Relations for the Technician
(May be taken two times for credit)
(May be taken for Pass/No Pass only)
Customer relations (soft skills)for the technician including benefits for knowing and using effective customer contact tools, proper customer interactions, ethics and maintaining customer satisfaction.
|Winter 2017||30937||VOC:TCH60||TR||10:30am - 1:10pm||J. Uranga||28B-312|