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VOC TCH60  Customer Relations for the Technician

0 Units
(May be taken two times for credit)
(May be taken for Pass/No Pass only)
Lecture: 36   

Customer relations (soft skills)for the technician including benefits for knowing and using effective customer contact tools, proper customer interactions, ethics and maintaining customer satisfaction.

For complete schedule, see Online Search for Classes.

TermCRNCourse TitleDayTimeInstructorLocation
Winter 201730937VOC:TCH60TR10:30am - 1:10pmJ. Uranga28B-312
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